The State Government is encouraging the community to register themselves, loved ones and friends for the Red Cross Telecross REDi service.

The phone service has been activated to support South Australians whose wellbeing is impacted as a result of COVID-19 social distancing and self-isolated measures.

Vulnerable South Australians can opt to receive a free, daily potentially life-saving phone call checking on their welfare in response to COVID-19.

Specially trained Red Cross staff and volunteers will make the calls, asking clients questions including how they are coping and if they need medical or food supplies, as well as reiterating latest government health advice.

The new, extended service is targeted to:

• older South Australians
• people living with disability
• those experiencing mental illness
• people recovering from an illness or accident, or
• anyone with an ongoing health condition who is doing the right thing and self-isolating.

This service has been activated during heatwaves and bushfire relief and anyone already registered with the service will automatically receive COVID-19 service support.

Register for the Telecross REDi service     Vulnerable people, or their representatives, can register for the Telecross REDi COVID-19 service.

Phone 1800 188 071
Register with Red Cross online

To find out more about Telecross REDi, visit the Red Cross website.

For information and advice on COVID-19, phone the 24/7 National Coronavirus Information Helpline – 1800 020 080.